The Accounts Receivable (AR) Specialist is responsible for managing the financial transactions of the plumbing company, including billing customers, processing payments, managing vendor invoices, and ensuring accuracy in financial records. This role is key to maintaining positive cash flow and strong relationships with customers and vendors.
· Generate and issue invoices to customers for completed plumbing services.
· Record payments (checks, credit cards, ACH, and cash) in accounting software.
· Monitor outstanding balances and follow up with customers regarding overdue accounts.
· Prepare and send monthly statements to customers.
· Work with service managers and technicians to resolve billing discrepancies.
· Maintain detailed and accurate customer payment records.
· Reconcile bank accounts and credit card statements.
· Assist with month-end and year-end closing processes.
· Maintain organized and accurate financial files (digital and physical).
· Support payroll with timecard reconciliation if needed.
Assist management with reporting, budgeting, and financial analysis
Qualifications
· 2+ years of AR or general accounting experience (construction or plumbing industry preferred).
· Proficiency with accounting software (QuickBooks, ServiceTitan, or similar construction/field service software).
· Strong knowledge of MS Excel and other Office applications.
· Detail-oriented with excellent organizational and time-management skills.
· Ability to work independently and collaboratively in a fast-paced environment.
· Strong communication and customer service skills.
Work Environment
• Office-based role with standard business hours.
• Occasional interaction with field technicians and service managers.
• May require flexibility during busy periods (end of month/quarter).
Benefits
· Health, dental, vision insurance, with 401k retirement benefits
· Paid time off and company holidays.
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