Job Description

Crystal Creamery is the largest privately owned dairy in California. It supplies a full line of value-added milk products including fluid milk, milk bi-products, sour cream cottage cheese, yogurt, ice cream, butter, juices, water, dry powders, and mixes. It operates manufacturing plants in Modesto, Fresno, and Fernbridge, California providing customers with a diverse range of quality products. Products are distributed throughout the Western United States via direct store delivery and distributor routes and direct to customer’s warehouses .

The Business Relationship Manager (BRM) is the connection between the IT department and the business units IT serves. The primary goal for this position is to ensure that both the business and IT are delivering the most effective solutions. S/He is charged with establishing a trusted and strategic working relationship among the business units and IT to deliver technological value for the company. This includes establishing and maintaining strategies and road maps for each business capability while also identifying dependencies and opportunities for delivery of integrated systems or cost avoidance where solutions already exist.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. 

· Responsible for supporting the successful implementation of new business systems including planning, leadership, training, and support throughout the system lifecycle.

· Interface with Business Units recommending improvements, efficiencies, and effective system solutions.

· Ability to effectively communicate complex IT concepts to non-technical stakeholders.

· Work with change management teams to review and implement requirements for business transformation.

· Train employees to utilize systems; set standards and objectives for team’s work performance.

· Manages Business Unit projects, tracks project milestones, issues, and deliverables.

· Assists in managing all phases of systems development including development planning, requirements analysis, input to database design, testing, implementation, and documentation of applications.

· Understands the role of the department in the overall corporate strategy and planning and set objectives that are aligned with this role.

· Seeks and takes advantage of opportunities to expand knowledge of departmental operations beyond normal requirements or expectations.

· Identifies and acts upon opportunities to improve communications at all levels and in all directions ensuring mutual understanding and collaboration.

· Displays an excellent ability to facilitate cross-functional communication. 

· Solicits feedback and evaluates and monitors client or customer satisfaction to improve the quality of services.

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QUALIFICATIONS: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

· Experience: 5-7 years in information technology to include experience with ERP Systems. 3-5 years project management with team management/supervisory experience. CPG experience a must, Dairy a big plus. 

· Knowledge: Excellent leadership skills, analytical, problem-solving, and organizational skills. Ability to assess and document business benefits derived from information technologies. Strong skills in Finance, SO&P, MRP, Warehouse Management, Project Management, SQL, and good business acumen. Experience with evaluating business system skills, and process decomposition.

Crystal Creamery is an Equal Opportunity Employer.

Qualified women, minorities, and US military veterans are encouraged to apply.

Crystal Creamery is an Equal Employment opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, traits historically associated with race, including but not limited to, hair texture and protective hairstyles (such as braids, locks, and twists), color, national origin, ancestry, creed, religion, physical disability, mental disability, medical condition as defined by applicable state law (including cancer and predisposing genetic characteristics in California), genetic information, marital status, familial status, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical conditions, sexual orientation (actual or perceived), transgender status, sex stereotyping, age, military or veteran status, domestic violence or sexual assault victim status, or any other basis protected by applicable law.

We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Crystal Creamery is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process.


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Compensation details: 70000-80000 Yearly Salary

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