EDI Wholesale Operations and Customer Service Associate Job at Fourth Floor, New York, NY

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  • Fourth Floor
  • New York, NY

Job Description

Our Client, A luxury fashion brand, is seeking an EDI Operations Associate to join the team. This role will report in the Director of Logistics and Customer Service while supporting the all-department members of Customer Service.

Responsibilities:

  • Primary contact for several accounts including Wholesale (Department Stores and Specialty Boutiques), Corporate Retail and Ecommerce.
  • Ensure timely follow through and problem solving
  • Update and analyze business reports
  • Prepayments invoices
  • Entering (manually and upload) and transmitting orders for all brand sales lines
  • Manage EDI Catalog (UPC – NRF Color code)
  • Match EDI orders with initial orders and communicate with buyers
  • Maintain records of EDI compliance with customer approvals/waivers
  • Report POs in progress
  • Analyze daily inbounds and proactively release shipments
  • Monitor stock levels using the logistics report to prepare the allocations)
  • Run, analyze and distribute shipping reports to inform the Sales departments about the allocations shipped
  • Process customer invoicing using the system
  • Work with accounts receivable to coordinate shipping with payments (pre-payment customers)

Requirements:

  • Associate's Degree or higher
  • Minimum 3 years' experience in a similar role
  • Advanced Excel and Analytical skills are required (using pivot and VLOOKUP is mandatory)
  • EDI knowledge and experience required
  • Exceptional organizational skills, high attention to detail and reliable work ethic
  • Efficient communication and reporting skills
  • Must be able to multitask in a high-paced work environment
  • Comfortable working extended hours and weekends during busy seasons

Please submit your resume for consideration.

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Job Tags

Weekend work,

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