Job Description

Epic Analyst – Cupid/Radiant

Hybrid once a week with the potential of once a month on-site

Cupid certification and a strong Cupid background (implementation as well as support); Also required to be certified in Radiant, and will help support the on-call rotation for both applications.

• Job Function Summary:Involves the design, building, testing, and implementation of clinical application systems.
• Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting software to meet their needs.
• Works with clinicians to create or adapt written protocols.
• Prepares detailed specs encompassing clinical processes, information flow, risk, and impact analysis.
• May provide customer service, troubleshooting, and maintenance.

• Custom Scope:Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large projects.
• The Clinical Applications Professional III functions as the primary support contact and expert for technology solutions used within the cardiology service lines.
• They work under the direction of the Team Lead and/or Manager to configure, build & install applications.
• They coordinate all issues that arise during the project for their application area.
• Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations supported by the applications.
• In depth and precise investigation and documentation of operational specifications and application functionality is required.
• Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation.
• The application analyst develops and documents internal procedures and establishes change control processes for the application.
• The Clinical Application Analyst also develops user training aids and trains end users in workflow and use of applications.
• They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24).
• Successful candidates are skilled communicators who make decisions independently and in collaboration with others up and down the project structure.
• Attention to detail is a critical skill for this position.
• Successful candidates enjoy helping other users learn and adopt to use of the technology solutions.

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