Job Description

Ultimate Staffing is seeking a Bilingual Receptionist (English/Spanish) for a dynamic client located in the Medley area. This individual will be the welcoming face and voice of the company, responsible for creating a positive first impression for all visitors and callers. The ideal candidate is professional, personable, and highly organized, with a passion for delivering exceptional customer service to cover a month long temporary leave could be longer.

Front Desk & Visitor Management

• Greet and assist guests, clients, and employees with a warm and professional demeanor.
• Direct visitors to the appropriate departments and ensure sign-in protocols are followed.

Phone & Communication Support

• Answer, screen, and route incoming calls promptly and courteously.
• Take accurate messages and ensure timely follow-up.
• Distribute internal communications and updates as needed.

Scheduling & Coordination

• Manage calendars and schedule meetings for staff across departments.
• Coordinate appointments and conference room bookings.

Administrative & Office Support

• Perform clerical tasks including filing, data entry, and mail handling.
• Support multiple departments with administrative needs.
• Maintain organized and well-stocked reception, lounge, kitchen, and office areas.
• Monitor inventory and arrange service or maintenance calls as needed.

Customer Service

• Respond to inquiries from visitors and callers with professionalism and efficiency.
• Handle complaints or issues with discretion and escalate when necessary.

Security & Compliance

• Ensure all visitors follow security procedures.
• Maintain updated records of employee vehicle registrations.
• Support company compliance and quality standards.

Other Duties

• Assist with special projects and tasks as assigned by management.

Education & Experience

• High School Diploma or equivalent required.
• Minimum 2 years of receptionist and customer service experience in a fast-paced environment.

Skills & Competencies

• Bilingual fluency in English and Spanish (verbal and written).
• Proficient in MS Word and Excel (intermediate level).
• Strong communication, listening, and organizational skills.
• Detail-oriented, self-motivated, and team-focused.
• Excellent grammar, spelling, and professional writing skills.
• Reliable with consistent, on-time attendance.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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