Job Description

Position Overview

Ultimate Staffing Services is seeking a compassionate and detail-oriented Medical Front Desk Receptionist to join a reputable Oncology practice in Fountain Valley, California. This full-time on-site position is integral to ensuring a positive experience for patients and visitors. The role involves managing front desk operations, including patient registration, appointment scheduling, and providing exceptional customer service.

Responsibilities

• Greet and direct patients and visitors, ensuring a welcoming environment.
• Manage patient registration, check-out, and appointment scheduling in accordance with established protocols.
• Collect co-payments and deductibles, and reconcile daily cash reports.
• Answer telephone calls, respond to inquiries, and direct callers to appropriate personnel or medical staff.
• Maintain the cleanliness and supply levels of the front office area.
• Ensure the confidentiality of patient information and maintain accurate documentation in the EMR system.
• Provide training to new hires on practice processes and procedures.
• Verify patients' insurance information and update billing staff with any changes.
• Sort incoming mail and assist with special projects as directed.

Qualifications

• Strong verbal and written communication skills with a focus on customer service.
• Bilingual Spanish is a huge plus.
• Ability to establish and maintain effective working relationships with patients, staff, and healthcare providers.
• Proficiency in medical terminology, specifically in oncology/hematology, is preferred.
• Basic computer knowledge and experience with EMR systems.
• Previous experience in an oncology/hematology setting is preferred.
• Ability to multitask efficiently and maintain emotional stability in a fast-paced environment.

Required Work Hours

The position requires availability Monday through Friday.

Base Salary Range: $21.00 to $23.00 per hour

If this sounds like an opportunity you are interested in, please apply today!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Hourly pay, Full time, Local area, Monday to Friday,

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