Principal End User Experience Engineer - TS/SCI w/Poly Job at General Dynamics Information Technology, Annapolis Junction, MD

bmtuditMWlNuUyt4RXMyYm5VcVpjRmE0Z2c9PQ==
  • General Dynamics Information Technology
  • Annapolis Junction, MD

Job Description

Public Trust: None
Requisition Type: Regular
Your Impact

Own your opportunity to serve as a critical component of our nation’s safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

End User Experience Engineer

Deliver simple solutions to complex problems as a End User Experience Engineer at GDIT. Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients. With a career in application development, you’ll make the end user’s experience your priority and we’ll make your career growth ours.

At GDIT, people are our differentiator. As a End User Experience Engineer you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Engineer Advisor joining our team.

HOW A END USER EXPERIENCE ENGINEER ADVISOR WILL MAKE AN IMPACT

● Lead the implementation and deployment of the 1E application across the organization's end user environment.

● Assess and monitor customer end user experiences using 1E to identify areas for improvement and optimize performance.

● Collaborate with IT teams and stakeholders to integrate 1E with existing Splunk and SCCM environments, leveraging synergies to maximize operational efficiency.

● Develop and implement strategies for continual service improvement and security enhancement initiatives.

● Utilize analytical tools and metrics to measure and report on end user experience, performance, and compliance metrics.

● Provide technical expertise and support for troubleshooting and resolving issues related to 1E, Splunk, and SCCM environments.

● Ensure compliance with IT policies, procedures, and regulatory requirements.

● Conduct training sessions and create documentation to educate end users and IT teams on using 1E effectively.

● Stay current with industry trends and emerging technologies in end user experience management and IT operations.

● Leverage Splunk and SCCM tools where 1E cannot perform to support complete tools cohesion from a program perspective.

● Utilize Splunk and SCCM tools in areas where 1E is not applicable to ensure comprehensive tool integration from a programmatic standpoint.

● Continuously assess end user performance through thorough analysis to identify reasons for underperformance, collaborating with service owners to develop improvement strategies and plans.

WHAT YOU’LL NEED TO SUCCEED:
● Education: Bachelor of Arts/Bachelor of Science
● Required Experience: 8+ years of related experience
● Required Technical Skills: Proven experience as an End User Experience Management Lead or similar role, with expertise in deploying and managing the 1E application
● Security Clearance Level: TS/SCI w/Poly
● Required Skills and Abilities: Proficiency in using analytical tools and metrics to drive performance improvements and security enhancements. Ability to think innovatively and strategically to enable continual service improvement and optimize end user experiences.
● Preferred Skills: Strong understanding of IT operations, including experience with Splunk and SCCM environments. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Strong problem-solving skills and the ability to troubleshoot complex technical issues.
● Location: On Site
● US Citizenship Required

GDIT IS YOUR PLACE:
● 401K with company match
● Comprehensive health and wellness packages
● Internal mobility team dedicated to helping you own your career
● Professional growth opportunities including paid education and certifications
● Cutting-edge technology you can learn from

#GREENWAY

#MD_2025Alumni

Work Requirements

Years of Experience

8 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CompTIA Security+ CE | CompTIA - CompTIA

Travel Required

Less than 10%

Citizenship

U.S. Citizenship Required

Job Tags

Similar Jobs

SP (SP Plus)

Luxury Hotel Valet Job at SP (SP Plus)

 ...the real world. We use computer vision to enable checkout-free parking experiences. So theres no fumbling with tickets, machines, apps...  ...driven to succeed, you should join SP+. We are looking for safe Valet drivers with warm smiles who enjoy interacting with people. Work... 

24 Seven Talent

Global Data Logistics Manager Job at 24 Seven Talent

 ...client is a global luxury retail brand. They are seeking a Global Data Logistics Manager to join their team in Whippany, New Jersey....  ...interpersonal, and organizational skills. ~ Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). ~ Experience with customs... 

SESCO Cement Corp.

Environmental Engineer Job at SESCO Cement Corp.

 ...Opportunity Employer, we strive to create a culture of community where anyone can reach their highest potential. Position Summary: Environmental Engineer Environmental Engineer is responsible for developing, implementing, and overseeing solutions that minimize the... 

Northern Nevada Health System

REGISTERED NURSE, Emergency Dept @ the new NORTH VALLEYS FREE STANDING ED, Full Time Nights**$10,000 SIGN ON BONUS** Job at Northern Nevada Health System

 ...time @ 36 hours per week, offers full benefits and a convenient night shift schedule. We are looking for a dynamic individual who will...  ...three years critical Care Exp OR extensive EMS background experience Current BLS Certification Current ACLS Certification (... 

LHH

Maintenance Mechanic - 3rd Shift Job at LHH

 ...LHH Recruitment Solutions has partnered with a growing organization, and they are seeking a motivated Maintenance Mechanic 3rd Shift to join their team. Highlights: Competitive pay with overtime every week. Flexible schedule: 2 days on, 3 days off, 7:00 PM...