Job Description

Position Overview

Construction Testing Services, is a leading provider of independent third-party construction inspection services. We ensure project compliance, safety, and quality across various construction sectors. We are seeking a diligent and detail-oriented Sales Administrator to support our dynamic sales team and streamline our sales operations.

The ideal candidate will be the organizational backbone of the sales department, managing administrative tasks, coordinating schedules, processing documentation, and ensuring seamless communication between the sales team, clients, and field inspectors.

Key Responsibilities

Sales Documentation & CRM Management:

• Maintain and update client records, sales activities, and pipeline data within the Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot).
• Generate, proofread, and format client proposals, contracts, service agreements, and presentation materials.
• Ensure all sales documentation is accurate, compliant with company standards, and filed appropriately.

Proposal and Bid Coordination:

• Assist the sales team in preparing Request for Proposal (RFP) responses and bid submissions.
• Coordinate input from technical teams to gather necessary documentation for complex bids.

Communication & Support:

• Serve as the primary point of contact for incoming sales inquiries via phone and email, routing leads to the appropriate sales manager.
• Liaise between the sales team and operational/field teams to ensure smooth client onboarding and service delivery.

Reporting and Analysis:

• Generate regular sales reports (e.g., pipeline status, lead conversion rates, weekly activity summaries) for management review.
• Assist with sales forecasting activities and performance analysis.
• General Administrative Duties:
• Coordinate meeting schedules, travel arrangements, and expense reports for the sales team.
• Manage office supplies inventory for the sales department.

Qualifications and Skills

Experience

• Minimum of 2 years of experience in a sales support, administrative, or operations role.
• Experience within the construction, engineering, architecture, or related technical services industry is highly preferred.

Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Acrobat Pro.
• Strong familiarity with CRM software platforms (e.g., Salesforce, HubSpot).
• Excellent organizational skills and attention to detail; ability to manage multiple projects and deadlines simultaneously.
• Exceptional written and verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Education

• Associate’s or Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.

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