Front Desk Administrator Job at Insight Global, Wayne, PA

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  • Insight Global
  • Wayne, PA

Job Description

A client of Insight Global is seeking a Front Desk Administrator to join their team onsite at one of their Philadelphia-area offices.

Key Responsibilities

  • Patient Interaction : Warmly greet patients upon arrival and ensure a courteous farewell at departure.
  • Support & Guidance : Remain approachable and available to assist patients with questions and form completion.
  • New Patient Registration : Accurately enter patient data into the EMR system, verify insurance eligibility, and scan all documentation into patient charts.
  • Check-In Process : Confirm documentation for returning patients, including completion of the Yearly Update Form.
  • Check-Out Process : Collect copays, outstanding balances, and product fees; obtain necessary signatures and schedule follow-up appointments.
  • Appointment Confirmation : Call patients to confirm appointments, verify physician and timing details, and reschedule as needed.
  • Communication Management : Answer and direct phone calls with professionalism and compassion; respond to emails and voicemails promptly.
  • Documentation : Scan and process additional paperwork into the EMR as needed.
  • Compliance : Adhere strictly to OSHA safety standards and HIPAA regulations to ensure patient safety and data security.
  • Daily Reporting : Run Daily Close reports to ensure all transactions are accurately recorded and balanced in the EMR.

Required Skills & Experience

  • High School Diploma or GED equivalent
  • Minimum 2 years of experience in medical reception
  • Strong multitasking abilities in a fast-paced environment
  • Excellent time management and prioritization skills
  • Calm and professional demeanor
  • Friendly, courteous, and service-oriented attitude
  • Detail-oriented and efficient
  • Collaborative team player focused on enhancing the patient experience

Compensation

  • Hourly Rate : $19–$23/hr
  • Final compensation is based on experience, education, and skillset.

Job Tags

Hourly pay,

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