Job Description

Company Description

Alex Moss New York is a luxury jewelry house based in Manhattan, renowned for its distinctive designs and uncompromising craftsmanship. We specialize in fine collections and fully custom work. Committed to exceptional quality, innovative design, and a meticulous approach to every detail, we strive to set the standard in luxury jewelry.

Location: AMNY Flagship (SoHo)

Key Roles at AMNY:

• Monitor entrance(s) of the store, while managing traffic in and out of the store.
• Check employee coats and bags upon entry & exit.
• Handles undesired conduct, violations of building policy and civil laws as warranted for the security and safety of guests, employees, patrons, and property.
• Observe the sales floor for potential theft and fraud.
• Perform other duties as assigned.
• Manage any lines/crowds that form outside of the store.
• Provide support to both guests and team members in any safety, crowd management or crisis response situations.
• Ensure the store is compliant with any building/city/state or federal ordinance regarding crowds inside and outside of the store.
• Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations.

Special Projects/Tasks

• Assist in the execution of any in-store product releases, by managing and monitoring crowds/lines formed prior and during regular store operating hours.
• Follow the direction of the Head of Security or General Manager in any emergency situations.

Requirements

Availability:

• Open & flexible availability, including but not limited to evenings, overnights, and weekends as well as Holidays.
• Availability to consistently work weekends, special projects, drops/releases or as the business’ needs require.

Licenses/Certificates

• Valid State Security Guard License/Certificate, or Guard Card is required

Experience

• 1-3 years as Security
• 1-3 years in Loss Prevention preferred but not required
• 1-3 years in a customer facing environment
• 1+ years in a Retail/Apparel environment

Skills/Abilities

• Effective communication with both internal and external customers
• Crowd management & crowd control
• Ability to stand for prolonged periods of time
• Ability to de-escalate conflicts
• Ability to lift and move 25+lbs.
• Ability to perform standard tasks that are related to retail operations including but not limited to, bending, twisting, and climbing ladders/step stools.
• Ability to stand and walk for prolonged periods of time.

Professional Characteristics:

• Open to feedback
• Comfortable addressing individuals and crowds
• Comfortable with giving direction in a respectful manner
• Calm demeanor
• Intuitive, Observant, Professional

Pay Schedule

• AMNY offers a starting range of $20.08-22.60 per hour.
• Positions for Part Time/Full Time are being considered.

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